Updated 8 September 2026 · Brazen Hair Academy
A good course conversation should leave you clearer about what you will do, what is expected of you and what happens afterwards. These seven questions help you compare the actual training rather than just the most confident headline.
1. What will I learn to understand, as well as perform?
Ask the educator to describe how the course teaches decision-making. A finished haircut is the result of a consultation, a plan and a sequence of techniques. You want to understand why a technique is used and how to adapt it when the next client's hair behaves differently.
Ask for a concrete example from the curriculum. “Scissor work” is broad; an explanation of how the teaching develops your control and understanding is more useful than a long list of fashionable haircut names.
2. What are all the dates I must attend?
Get the timetable and every intensive date before committing. Include travel, practice and existing work in your plan. Do not assume an evening course has no daytime commitments.
Brazen's 12-week beginner programme includes one regular evening group and six mandatory intensive days in week three. Missing an ordinary evening affects eligibility for the train-for-free continuation guarantee. All six intensive days are essential. Discuss a known clash before enrolling.
3. How much useful feedback will I receive?
Ask about the size of each teaching group, who is teaching it and how your work is reviewed. Find out whether different parts of the programme have different group sizes. At Brazen, regular evening groups are capped at six; the intensive can combine evening groups.
Ask what feedback looks like when a cut is not going to plan. You should be able to understand the mistake, practise the correction and recognise it on a later attempt.
4. How do I progress to working with clients?
Ask how the educator decides you are ready, what supervision is available and what happens if you need support during a service. Practical work should involve appropriate safety, preparation and guidance. Practice should develop consistency, consultation and professional habits as well as the visible finish.
5. What exactly is the qualification or certificate?
Ask for the awarding organisation and the complete award name. Do not assume that every course certificate is an SVQ or NVQ. Brazen issues its own academy certificate after the required assessment standard is met. If you need a specific recognised qualification, check that requirement against the course before paying.
6. What is the complete price and payment schedule?
Ask whether the kit, teaching, assessment and any additional sessions are included. Get each amount and due date in writing. Confirm whether the deposit is included in the advertised total and what happens if you cancel or postpone.
Brazen's standard fee is £4,970 including the professional kit and £500 deposit. At least £1,970 is required before the start, with the full fee cleared by your regular class in week four. A payment option number is only a shorthand: the individual agreement should contain the full dated schedule.
7. What happens if I need more practice?
Ask what further support means in practice and which conditions apply. At Brazen, the continuation guarantee concerns reaching the taught course standard when the attendance and assigned-work conditions are met. It provides further training; it does not promise a refund, a job or a particular income.
You should also understand the assessment criteria and how to raise a concern. Ask the provider to explain its process and what happens when students progress at different speeds.
Bring these questions to the call and ask about anything that remains unclear.